Worldwide Shipping
We can ship to virtually any address in the world. All orders are carefully packed and fully insured before shipment. If you are visiting our warehouse, you may also purchase items on-site, and we will be happy to deliver your order to your home or another delivery address that you provide.
Shipping Orders
All orders are shipped directly to your door. We recommend using a complete street address—such as a friend’s or relative’s—if your location is difficult to reach. This helps ensure accurate and timely delivery of your goods.
Shipping Carriers
We usually work with reliable international shipping partners such as DHL, FedEx, and UPS to ensure safe and fast delivery. You will be notified once your package is shipped, along with a tracking number for real-time updates.
Return Policy
Our return policy is based on the principle of customer satisfaction. If you are not happy with your purchase, you may return the item in unused, re-sellable condition (including original packaging and manufacturer labels) within 15 days of receipt for a full refund, excluding any postage costs.
Returned items are your responsibility until they are delivered to us. Returns outside of the 15-day window or without labels and original packaging may be subject to a restocking fee.
If the return is due to an error on our part, we will cover the return shipping cost (up to a first-class recorded level). Please include a note on the return form indicating that you request a refund for postage charges. There will be no additional charge for sending the correct item in such cases.
Return Procedure
- Contact our support team to notify us of the return.
- Ensure the product is in original condition with all labels and packaging.
- Include your returns form in the parcel.
- Ship to the address provided by our team.
Warranty Information
All products are covered by the respective manufacturer’s warranty. Warranty terms and conditions may vary depending on the manufacturer and product category. Please refer to your product documentation for specific warranty details.
If you have any questions regarding the warranty, feel free to contact us. We recommend keeping all original documents and packaging for any warranty claims. Please note that shipping and service charges are not covered by manufacturer warranties.